Undoubtedly Microsoft Outlook is an excellent email client application used to manage various types of personal data included in Microsoft Office suite. But sometimes you may come across Outlook error while working on Outlook. Such an error code 0x800CCC0E users encountered when they find a problem while sending or receiving email messages on Outlook or Outlook Express. With this error code, you may see the following error message:
The connection to the server has failed. Account: “your_account”, Server: “your_SMTP_server”, Protocol: SMTP, Port: 25, Secure (SSL): NO, Socket error: 10061, Error number: 0x800CCC0E.
So, if you have also encountered Outlook error 0x800CCC0E on your Windows device, this guide will help you fix the problem.
Outlook error 0x800CCC0E on Windows 10
This is a common situation when your emails stop working in Outlook, but continue to work on other devices at the same time. To resolve this type of problem, follow the suggestions below:
- Check the server requirements from the settings
- Remove duplicate accounts
- Change the server port number
- Repair Outlook
- Reinstall Outlook.
Let’s see them in detail:
1]Check the server requirements from the settings
Another possible solution is to check the server requirements from the settings.
To get started, first open Microsoft Outlook.
Then go to the top menu bar select File.
Now click on the Account settings drop-down menu, and then select the Account settings option.
In the account settings, make sure you are on the E-mail tab, then double-click your email account.
Once the Change account appears, click the More settings button (in the lower right corner) to continue.
This will open a new assistant named Internet mail settings.
Go to Outgoing server tab and check the box next to My outgoing server (SMTP) required authentication.
Now click on the Okay button to save changes.
Once the procedure is complete, restart the app and see if it works.
3]Remove duplicate accounts
Duplicate accounts are also one of the reasons for the occurrences of this error. So if you also have a duplicate account then delete it and check if it helps you get rid of this problem.
To do this, open File> Account Settings.
Using the drop-down menu, click Account settings again.
In the Account Settings window, make sure you’re on the Email tab.
Now select the duplicate account from the list and press the button Remove button.
In the confirmation dialog box, click the Yes button.
After successfully following the steps, restart Outlook and check if the problem is resolved now.
4]Change the server port number
It is suggested that whenever you encounter this type of problem, you should change the server port number. Here are the steps to get started:
Open Outlook, then go to File> Account Settings.
Click on the drop-down menu and select Account settings in the context menu.
In the account settings, go to the E-mail then double-click on your account.
Once the Change account opens, go to the lower right corner and press the More settings button.
This will open a new window named Internet Mail Settings, click on the Advanced tongue.
Under Server port numbers, change the Outgoing server (SMTP) port number to 587.
Now click on the Okay button to save changes.
After completing the steps, restart the app and check if it fixed the issue.
4]Repair Outlook
Sometimes this type of problem is temporary and only restarting will fix the problem. However, if that doesn’t work, try repairing the app by following the instructions below:
Open Windows settings using the Win + I keyboard shortcut.
In the Settings window, select Applications> Applications and features.
Under Apps & Features, scroll down and select the Office product you want to repair.
When you select the app, you will see an Edit option there, click on it.
On the next page, select the radio button next to repair then press Continue.
Now follow the on-screen instructions to continue with the repair process.
After you finish it, restart Outlook and try to send the email again.
Repair corrupted Outlook PST and OST personal data files with inbox repair tool etc.
5]Reinstall Outlook to fix error 0x800ccc0e
If the problem persists, then reinstalling Outlook may possibly resolve the error.
To do this, first open Control Panel and then go to Programs and Features.
In the list of programs, find Office 365, and then right-click it.
Select the Uninstall button in the context menu.
If UAC appears on the screen, click Yes to give approval.
Now follow the on-screen instructions to complete the uninstallation process.
This will successfully remove the Office app from your device.
Now is the time to install Office 365 on a Windows PC again.
When you have completed the steps, check if you are now able to send and receive the email again.
Unfortunately, if none of the above solutions work here, try contacting Office Support.
That’s all. Let us know which method you find useful to fix this Outlook error.
