Microsoft Store error 0x80073D05 when installing or uninstalling apps
If you’ve used Microsoft Store apps a lot in the past two years, chances are you’ve encountered this error. You see, every time users try to install certain apps from the store, they get the error, 0x80073D05. This usually happens when there is a cache problem. However, this is nothing that we cannot fix.
0x80073D05, ERROR DELETING EXISTING APPLICATION DATA STORE FAILED. An error occurred while removing existing application data from the package.
Said, Microsoft,
You can get this error if the simulator is running. Close the simulator. You can also get this error if there are open files in the application data (for example, if you have a log file open in a text editor).
The Visual Studio simulator for Windows Store applications is a desktop application that simulates a Windows Store application.
You can get this error if you have downloaded and deleted the same application that you are trying to install again. You see, sometimes the store apps can leave old packages behind, and this tends to cause problems when trying to reinstall.
Before continuing, you should first try the following fixes:
- Close the simulator for Windows Store apps and see
- Run the Windows Store troubleshooter
-
Run WSReset.exe to reset the Microsoft Store.
If that doesn’t help, you should follow the detailed steps that we have outlined for you below.
Microsoft Store error 0x80073D05
An error occurred while removing existing application data from the package. You get this error if you had installed the application before.
OK, so the first thing we want to do here is locate the packets folder in Application data. The easiest way to do this is to Run dialog by pressing the key Windows key + R, then copy and paste % localappdata%. After that press the Enter tap on your keyboard and wait for the local folder from the inside Application data appear.
Scroll down until you come across the folder, packets, then open it.
The next step is to rename the application folder in the same way as you renamed the other folders on your Windows 10 computer. If the application is Spotify, we recommend that you rename the folder to _Spotify so that you know which file it is for future reference.
OK, so the next step is to go back to the Microsoft Store, and here you will have to select the ellipses in the upper right corner, then click on Download and updates. From there, choose All possessed, find the application, and then try to download the file again.
You can restart your Windows 10 computer before starting the download process for best results.
- Keywords: Errors, Windows Store