Gmail is often preferred as the primary email service of choice, for both casual and business purposes. While the spam is being filtered, what if you miss an important email? This has happened to a lot and they always check the Spam folder before purging all those emails. It’s even worse when you don’t even know if important emails are missing from Gmail.
There can be many reasons behind this problem, as we will see below. A lot depends on what platform you are using Gmail on or an app to access these emails. I will mention them if necessary.
1. Windows Mail client problem
All versions of Windows 10 come with a built-in email client. A few months ago, several users discovered that Windows Mail clients automatically deleted their emails or sent them to the spam folder. The issue was widely covered and was later encountered by Outlook users. Events like these are rare but could happen to you. The media and social networks cover major questions like these, so a simple research should shed some light on the topic. If in doubt, use the official Gmail app.
2. Check the Updates and Promotions tab in Gmail
Gmail is quite good at filtering emails into different tabs based on its content. However, every now and then it makes a mistake. Have you checked the email under the Updates or Promotions tab in Gmail? You can do this using both the official Gmail mobile or web app.
It’s easy to manage Gmail tabs if you feel the need. There might be more tabs like Social depending on your settings. Check them out.
3. Use the Gmail search bar
Research is Google’s bread and butter, and they’re extremely good at it. Gmail search is powerful. You can search for recent or even long-lost emails using keywords, email IDs, subject, etc.
Then Gmail Search Operators can help narrow down the search results, making it easier to find missing Gmail emails in a sea of text. Spend time learning how to use the search function. This will also be useful later.
4. Check Gmail filters
Are you using a Gmail filter? Filters are a great way to understand the incoming email landslide that some of us face on a daily basis. Sometimes, depending on the filter settings, bad emails may have been filtered to a label, for example.
Check your existing filters and see if you can figure out a relationship between the missing Gmail emails and the criteria you set. You can then change the settings or add a rule to prevent this from happening again in the future.
5. Check the Deleted / Archived / Spam folders
All deleted emails are sent to the Bin folder, where they remain for up to 30 days before being purged. You can recover deleted Gmail emails if that’s what happened. You can find archived emails in the All Messages folder. Archiving was designed to hide emails from your primary inbox in Gmail.
This means that there is no lack of emails in Gmail but simply hidden. A simple swipe on the Gmail mobile app could have archived an email, for example. Check the missing emails in the All messages folder. You can also easily unarchive emails. Check out the shared link above for that.
The Spam folder is where Gmail will send all of those suspicious emails. Most email service providers are getting more and more efficient at identifying spam, but even Gmail’s spam filters slip from time to time.
6. Forwarded emails
Are you using Gmail’s forwarding feature to route emails to another email ID? This could be another reason why emails are missing from your Gmail account.
You or someone else with access to your Gmail account might have created a filter to forward emails, and now it filters out all bad emails. You can check the forwarding rules under Settings> All settings> Forwarding and POP / IMAP tab.
7. Third-party messaging app settings
Some of you may be using a third-party email client to access and manage Gmail emails. The majority of them have different settings, so we’ll tell you exactly what to look for.
You should also check if there is any temporary downtime or an issue with your email service provider and if it is working properly.
8. New rules for storage or inactivity limits
It’s more of a warning, something you need to know. Google has made some changes to its storage policies that will take effect on June 1, 2021. If you don’t use Gmail for 2 years or more or over your storage limit for 2 years or more, the system will remove some or all emails. . You will be notified before this happens, so make sure you are active and have enough space.
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Never miss an important mail
With these solutions, you shouldn’t miss any important email unless you’ve messed up one of the filters. With that said, most of these solutions should keep your regular email flow running unless something is beyond your control – a system crash.
If you’ve found another way to fix the issue, please share it in the comments section below.
Last updated Jan 14, 2021
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