11 Best Ways to Fix Alexa Not Playing Music from Amazon Music

How many times did you say an order and Alexa powered Echo did not answer? Lost count, right? Many users know the same thing. When they ask Alexa to play a song, it does not broadcast music from Amazon Music or any other service. If you encounter the same problem, you will know how to solve it here.

Amazon Music Not Playing via Alexa Echo https://cdn.guidingtech.com/imager/media/assets/2019/10/243471/amon-music .guidingtech.com / imager / media / assets / 2019/10/243471 / amazon-music-not-play- through-echo-alexa-fi_a7153fd322e99d0e317enl "enveloping the environment of hell media /243471/amazon-music-not-playing-through-echo-alexa-fi_a7153fd322e99d0e317eafa64f2891fc_7c4a12eb7455b3a1ce1ef1cadcf29289.jpg?1572360144 340w”/>

If you have an Amazon Prime account, you have access to Prime Music, which hosts over 2 million songs. You do not need to manually configure it in your Echo because it automatically detects the subscription without installing the Amazon Music app. Commands such as "Alexa, play the song xyz" must read the requested track.

But if the echo does not play any song of Amazon Music, no need to worry. Just follow the fixes mentioned here to solve the problem Alexa will not read music from the Amazon Music problem.

1. Restart Echo

You should start by resetting the power cycle of your echo. For this, disconnect the power cable from the Echo. Then wait at least 20-30 seconds before reconnecting. Once plugged in, try playing Amazon Music music with the help of Alexa.

Restart "width =" 625 "height =" 336 "data-size =" auto "sizes =" (min-width: 976px) 700px, (min-width: 448px) 75vw, 90vw "srcset =" https: // cdn .guidingtech.com / imager / media / assets / 2019/05/227131 / restart_4d470f76dc99e18ad75087b1b8410ea9.jpg? 1558855821 625wdem 1558855822 500w, https://cdn.guidingtech.com/imager/media/assets/2019/05/227131/restart_7c4a12eb7455b3a1ce1ef1cadcf29289.jpg?1558855822 340w

2. Check devices being streamed

Suppose you are listening to songs via the Amazon app or other Echo devices via the same Amazon account. As a result, you will not be able to stream music to other gadgets using the same Amazon account because of the broadcast limit. Indeed, Prime Music only allows broadcasting on one device at a time.

3. Check linked accounts

Prime Music only works for Amazon primary members. For example, if your Echo device has multiple profiles linked to more than one Amazon account, you must be signed in to one that has a Prime subscription. To change users, run the command "Alexa switch user" or "Alexa switch profile".

4. Check the subscription

You must have an active subscription to Amazon Prime or Amazon Music Unlimited to play songs with Alexa. If you do not have active subscription, Alexa will not play the requested songs. To view the details of your current subscription, follow these steps:

Step 1: Open the Amazon website for your country and sign in with your account details.

2nd step: Click on your name at the top and select Memberships and subscriptions. In some countries you will have different options such as your main membership.

Amazon Music does not play via Echo Alexa 1 "width =" 1003 "height =" 706 "data-size =" auto "= = (min-width: 976px) 700px, (min-width: 448px) 75vw, 90vw" srcset = "https://cdn.guidingtech.com/imager/media/assets/2019/10/243424/amazon-music-not-playing-through-echo-alexa-1_4d470f76dc99e18ad75087b1b8410ea9.png?1572360112, back to the beginning of the previous page .guidingtech.com / imager / media / assets / 2019/10/243424 / amazon-music-not-play-through-echo-alexa-1_935adec67b324b146ff212ec4c69054f.png? 1572360112 700w, https://cdn.guidingtech.com media / assets / 2019/10/243424 / amazon-music-not-play-nothing-echo-alexa-1_40dd5eab97016030a3870d712fd9ef0f.png? 1572360113 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/ 243424 / amazon-music-not-playing-through-echo-alexa-1_7c4a12eb7455b3a1ce1ef1cadcf29289.png? 1572360113 340w

Step 3: You will find all your active subscriptions listed here.

Amazon Music does not play via Echo Alexa 2 "width =" 1392 "height =" 567 "data-size =" auto "=" (minimum width: 976px) 700px, (minimum width: 448px) 75vw, 90vw "srcset =" https://cdn.guidingtech.com/imager/media/assets/2019/10/243425/amazon-music-not-playing-through-echo-alexa-2_4d470f76dc99e18ad75087b1b8410ea9.png?1572360113 1392w, https: 10d .guidingtech.com / imager / media / assets / 2019/10/243425 / amazon-music-not-play-through-echo-alexa-2_935adec67b324b146ff212ec4c69054f.png? 1572360113 700w, https://cdn.guidingtech.com media / assets / 2019/10/243425 / amazon-music-do-not-play-via-echo-alexa-2_40dd5eab97016030a3870d712fd9ef0f.png? 1572360113 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243425/amazon-music-not-playing-through-echo-alexa-2_7c4a12eb7455b3a1ce1ef1cadcf29289.png?1572360113 340w

5. Check the availability of the song

Once you've made sure to actively subscribe to at least one of Prime's music services, it's time to check the availability of songs. The Prime Music service has fewer songs than Music Unlimited. So, ask Alexa to play another song. If it's played normally, the song you were looking for may not be available on Prime. You can also open the Prime Music app and manually search for the song.

6. Set Prime as the default music provider

If you have defined several music providers in the Alexa app, you must add the service name to the music control if it is not the default one. If Prime is the default music provider, you can simply say "Alexa, play Hey There Delilah," and playback will begin on Prime Music. However, if it is not the default and you use the same command, it will play through the default music provider (if the song is available).

Sometimes the song is not available on other vendors and we think that Amazon Music does not work. Therefore, for more security, you can choose Prime as the default service provider or issue a full order such as "Alexa, play Hey There Delilah on Amazon Music".

To change the default music provider, follow these steps:

Step 1: Open the Alexa app and tap the three bar icon at the top. Select Settings from it.

Amazon Music does not play via Echo Alexa 3 "width =" 702 "height =" 1402 "data-size =" auto "= = (min-width: 976px) 700px, (min-width: 448px) 75vw, 90vw" srcset = "https://cdn.guidingtech.com/imager/media/assets/2019/10/243426/amazon-music-not-playing-through-echo-alexa-3_4d470f76dc99e18ad75087b1b8410ea9.png?1572360114, https: 107 .guidingtech. com / imager / media / assets / 2019/10/243426 / amazon-music-not-play-through-echo-alexa-3_935adec67b324b146ff212ec4c69054f.png? 1572360114 700w, https://cdn.guidingtech.com media / assets / 2019 / 10/243426 / amazon-music-not-playing-via-echo-alexa-3_40dd5eab97016030a3870d712fd9ef0f.png? 1572360114 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243426/ amazon -music-not-playing-through-echo-alexa-3_7c4a12eb7455b3a1ce1ef1cadcf29289.png? 1572360114 340w
Amazon Music does not play via Echo Alexa 4 "width =" 702 "height =" 1402 "data-size =" auto "= = (min-width: 976px) 700px, (min-width: 448px) 75vw, 90vw" srcset = "https://cdn.guidingtech.com/imager/media/assets/2019/10/243427/amazon-music-not-playing-through-echo-alexa-4_4d470f76dc99e18ad75087b1b8410ea9.png?1572360141, https: 107 .guidingtech. com / imager / media / assets / 2019/10/243427 / amazon-music-not-play-through-echo-alexa-4_935adec67b324b146ff212ec4c69054f.png? 1572360144 700w, https://cdn.guidingtech.com media / assets / 2019 / 10/243427 / amazon-music-not-playing-via-echo-alexa-4_40dd5eab97016030a3870d712fd9ef0f.png? 1572360146 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243427/ amazon -music-not-playing-through-echo-alexa-4_7c4a12eb7455b3a1ce1ef1cadcf29289.png? 1572360147 340w

2nd step: Tap Music.

Amazon Music does not play via Echo Alexa 5 "width =" 702 "height =" 1402 "data-size =" auto "= = (minimum width: 976px) 700px, (minimum width: 448px) 75vw, 90vw" srcset = " https://www.nrcan.gc.ca imager / media / assets / 2019/10/243428 / amazon-music-not-play-through-echo-alexa-5_935adec67b324b146ff212ec4c69054f.png? 1572360154 700w, https://cdn.guidingtech.com media / assets / 2019/10 / 243428 / amazon-music-do-not-play-via-echo-alexa-5_40dd5eab97016030a3870d712fd9ef0f.png? 1572360156 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243428/ amazon-music -not-playing-through-echo-alexa-5_7c4a12eb7455b3a1ce1ef1cadcf29289.png? 1572360157 340w

Step 3: Tap Default Services and select Amazon Music.

Amazon Music does not play via Echo Alexa 6 "width =" 702 "height =" 1402 "data-size =" auto "= = (minimum width: 976px) 700px, (minimum width: 448px) 75vw, 90vw" command set = "https://cdn.guidingtech.com/imager/media/assets/2019/10/243429/amazon-music-not-playing-through-echo-alexa-6_4d470f76dc99e18ad75087b1b8410ea9.png?1572360160, immediately .guidingtech.com / imager / media / assets / 2019/10/243429 / amazon-music-not-play-through-echo-alexa-6_935adec67b324b146ff212ec4c69054f.png? 1572360164 700w, https://cdn.guidingtech.com media / assets / 2019/10 / 243429 / amazon-music-do-not-play-via-echo-alexa-6_40dd5eab97016030a3870d712fd9ef0f.png? 1572360166 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243429/ amazon- music-not-playing-through-echo-alexa-6_7c4a12eb7455b3a1ce1ef1cadcf29289.png? 1572360167 340w
Amazon Music does not play via Echo Alexa 7 "width =" 702 "height =" 1402 "data-size =" auto "= = (min-width: 976px) 700px, (min-width: 448px) 75vw, 90vw" srcset = "https://cdn.guidingtech.com/imager/media/assets/2019/10/243430/amazon-music-not-playing-through-echo-alexa-7_4d470f76dc99e18ad75087b1b8410ea9.png?1572360170, https: 107 .guidingtech. com / imager / media / assets / 2019/10/243430 / amazon-music-not-play-through-echo-alexa-7_935adec67b324b146ff212ec4c69054f.png? 1572360173 700w, https://cdn.guidingtech.com media / assets / 2019 / 10/243430 / amazon-music-not-playing-via-echo-alexa-7_40dd5eab97016030a3870d712fd9ef0f.png? 1572360175 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243430/ amazon -music-not-playing-through-echo-alexa-7_7c4a12eb7455b3a1ce1ef1cadcf29289.png? 1572360176 340w

7. Disable the explicit filter

Amazon Music comes with a feature that blocks songs containing explicit lyrics. So, if you try to play such a song, it will not play if the explicit filter parameter is enabled. To disable the setting, follow these steps:

Step 1: Open the Alexa app on your phone and tap the three bar icon.

Amazon Music not playing via Echo Alexa 19 "width =" 702 "height =" 1402 "data-size =" auto "=" (minimum width: 976px) 700px, (minimum width: 448px) 75vw, 90vw "command set = "https://cdn.guidingtech.com/imager/media/assets/2019/10/243442/amazon-music-not-playing-through-echo-alexa-19_4d470f76dc99e18ad75087b1b8410ea9.png?1572360180, https: 157 .guidingtech. com / imager / media / assets / 2019/10/243442 / amazon-music-not-play-through-echo-alexa-19_935adec67b324b146ff212ec4c69054f.png? 1572360183 700w, https://cdn.guidingtech.com media / assets / 2019/10/243442 / amazon-music-do-not-play-via-echo-alexa-19_40dd5eab97016030a3870d712fd9ef0f.png? 1572360185 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243442/amazon-music-not-playing-through-echo-alexa-197c4a12eb7455b3a1ce1ef1cadcf29289.png?1572360186 340w

2nd step: Tap Settings and go to Music.

Amazon music not playing via Echo Alexa 20 "width =" 702 "height =" 1402 "data-size =" auto "= = (minimum width: 976px) 700px, (minimum width: 448px) 75vw, 90vw" srcset = " https://www.nrcan.gc.ca imager / media / assets / 2019/10/243443 / amazon-music-not-play-through-echo-alexa-20_935adec67b324b146ff212ec4c69054f.png? 1572360193 700w, https://cdn.guidingtech.com media / assets / 2019/10 / 243443 / amazon-music-not-playing-by-echo-alexa-20_40dd5eab97016030a3870d712fd9ef0f.png? 1572360195 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243443/ amazon-music -not-playing-through-echo-alexa-20_7c4a12eb7455b3a1ce1ef1cadcf29289.png? 1572360196 340w
Amazon Music not playing via Echo Alexa 21 "width =" 702 "height =" 1402 "data-size =" auto "= = (min-width: 976px) 700px, (min-width: 448px) 75vw, 90vw" srcset = "https://cdn.guidingtech.com/imager/media/assets/2019/10/243444/amazon-music-not-playing-through-echo-alexa-21_4d470f76dc99e18ad75087b1b8410ea9.png?1572360199, https .guidingtech.com / imager / media / assets / 2019/10/243444 / amazon-music-not-play-through-echo-alexa-21_935adec67b324b146ff212ec4c69054f.png? 1572360203 700w, https://cdn.guidingtech.com media / assets / 2019/10 / 243444 / amazon-music-do-not-play-via-echo-alexa-21_40dd5eab97016030a3870d712fd9ef0f.png? 1572360205 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243444/ amazon-music -not-playing-through-echo-alexa-21_7c4a12eb7455b3a1ce1ef1cadcf29289.png? 1572360206 340w

Step 3: Press Explicit filter. Then disable it on the next screen.

Amazon Music not playing via Echo Alexa 22 "width =" 702 "height =" 1402 "data-size =" auto "=" (minimum width: 976px) 700px, (minimum width: 448px) 75vw, 90vw "srcset =" https://cdn.guidingtech.com/imager/media/assets/2019/10/243445/amazon-music-not-playing-through-echo-alexa-22_4d470f76dc99e18ad75087b1b8410ea9.png?1572360209, https .guidingtech.com / imager / media / assets / 2019/10/243445 / amazon-music-not-play-through-echo-alexa-22_935adec67b324b146ff212ec4c69054f.png? 1572360213 700w, https://cdn.guidingtech.com media / assets / 2019/10/243445 / amazon-music-do-not-play-via-echo-alexa-22_40dd5eab97016030a3870d712fd9ef0f.png? 1572360215 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243445/amazon-music-not-playing-through-echo-alexa-22_7c4a12eb7455b3a1ce1ef1cadcf29289.png?1572360216 340w
Amazon Music not playing via Echo Alexa 23 "width =" 702 "height =" 1402 "data-size =" auto "= = (min-width: 976px) 700px, (min-width: 448px) 75vw, 90vw" srcset = "https://cdn.guidingtech.com/imager/media/assets/2019/10/243446/amazon-music-not-playing-through-echo-alexa-23_4d470f76dc99e18ad75087b1b8410ea9.png?1572360219, https .guidingtech.com / imager / media / assets / 2019/10/243446 / amazon-music-not-play-through-echo-alexa-23_935adec67b324b146ff212ec4c69054f.png? 1572360223 700w, https://cdn.guidingtech.com media / assets / 2019/10 / 243446 / amazon-music-do-not-play-via-echo-alexa-23_40dd5eab97016030a3870d712fd9ef0f.png? 1572360225 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243446/ amazon-music -not-playing-through-echo-alexa-23_7c4a12eb7455b3a1ce1ef1cadcf29289.png? 1572360226 340w

8. Update the Amazon country

Sometimes there is a discrepancy between the location of your Amazon account and Alexa services. You must update the country to your current location. To do this, follow these steps:

Step 1: Open the Manage Your Content and Devices page. Sign in with your Amazon credentials.

2nd step: Click Settings. If the settings are not available, you will see a link that says "Go to the Manage your content and devices page".

Amazon Music does not play via Echo Alexa 8 "width =" 1177 "height =" 490 "data-size =" auto "= = (minimum width: 976px) 700px, (minimum width: 448px) 75vw, 90vw" srcset = " https://www.nrcan.gc.ca imager / media / assets / 2019/10/243431 / amazon-music-not-play-through-echo-alexa-8_935adec67b324b146ff212ec4c69054f.png? 1572360229 700w, https://cdn.guidingtech.com media / assets / 2019/10 / 243431 / amazon-music-not-playing-via-echo-alexa-8_40dd5eab97016030a3870d712fd9ef0f.png? 1572360230 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243431/ amazon-music -not-playing-through-echo-alexa-8_7c4a12eb7455b3a1ce1ef1cadcf29289.png? 1572360124 340w

Step 3: Click Country Settings if available. Otherwise, click Preferences at the top and then click Country / Region Settings.

Amazon Music not playing via Echo Alexa 9A "width =" 963 "height =" 752 "data-size =" auto "= = (min-width: 976px) 700px, (min-width: 448px) 75vw, 90vw" srcset = "https://cdn.guidingtech.com/imager/media/assets/2019/10/243459/amazon-music-not-playing-through-echo-alexa-9a_4d470f76dc99e18ad75087b1b8410ea9.png?1572360232, https .guidingtech.com / imager / media / assets / 2019/10/243459 / amazon-music-not-play-through-echo-alexa-9a_935adec67b324b146ff212ec4c69054f.png? 1572360234 700w, https://cdn.guidingtech.com media / assets / 2019/10 / 243459 / amazon-music-not-playing-by-echo-alexa-9a_40dd5eab97016030a3870d712fd9ef0f.png? 1572360235 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243459/ amazon-music -not-playing-through-echo-alexa-9a_7c4a12eb7455b3a1ce1ef1cadcf29289.png? 1572360235 340w

Step 4: Click the Change button to change the country to your current location. Add your current location.

Amazon Music does not play via Echo Alexa 10 "width =" 1295 "height =" 683 "data-size =" auto "= = (min-width: 976px) 700px, (min-width: 448px) 75vw, 90vw" srcset = "https://cdn.guidingtech.com/imager/media/assets/2019/10/243433/amazon-music-not-playing-through-echo-alexa-10_4d470f76dc99e18ad75087b1b8410ea9.png?1572360238, more .guidingtech.com / imager / media / assets / 2019/10/243433 / amazon-music-not-play-through-echo-alexa-10_935adec67b324b146ff212ec4c69054f.png? 1572360239 700w, https://cdn.guidingtech.com media / assets / 2019/10 / 243433 / amazon-music-do-not-play-via-echo-alexa-10_40dd5eab97016030a3870d712fd9ef0f.png? 1572360240 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243433/ amazon- music-not-playing-through-echo-alexa-10_7c4a12eb7455b3a1ce1ef1cadcf29289.png? 1572360240 340w

Step 5: You will see the text "Click here to learn more about other Amazon sites". Open the link.

Amazon Music does not play via Echo Alexa 11 "width =" 1295 "height =" 683 "data-size =" auto "= = (minimum width: 976px) 700px, (minimum width: 448px) 75vw, 90vw" command set = "https://cdn.guidingtech.com/imager/media/assets/2019/10/243434/amazon-music-not-playing-through-echo-alexa-11_4d470f76dc99e18ad75087b1b8410ea9.png?1572360243, // psd .guidingtech. com / imager / media / assets / 2019/10/243434 / amazon-music-not-play-through-echo-alexa-11_935adec67b324b146ff212ec4c69054f.png? 1572360244 700w, https://cdn.guidingtech.com media / assets / 2019 / 10/243434 / amazon-music-not-playing-via-echo-alexa-11_40dd5eab97016030a3870d712fd9ef0f.png? 1572360244 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243434/ amazon -music-not-playing-through-echo-alexa-11_7c4a12eb7455b3a1ce1ef1cadcf29289.png? 1572360245 340w

Step 6: Click Learn about or Learn. Then confirm your new location under 'Update your default Kindle Store on Amazon'.

Amazon Music does not play via Echo Alexa 12 "width =" 1295 "height =" 724 "data-size =" auto "= = (minimum width: 976px) 700px, (minimum width: 448px) 75vw, 90vw" command set = "https://cdn.guidingtech.com/imager/media/assets/2019/10/243435/amazon-music-not-playing-through-echo-alexa-12_4d470f76dc99e18ad75087b1b8410ea9.png?1572360248, https: 157 .guidingtech. com / imager / media / assets / 2019/10/243435 / amazon-music-not-play-through-echo-alexa-12_935adec67b324b146ff212ec4c69054f.png? 1572360249 700w, https://cdn.guidingtech.com media / assets / 2019 / 10/243435 / amazon-music-not-playing-via-echo-alexa-12_40dd5eab97016030a3870d712fd9ef0f.png? 1572360250 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243435/ amazon -music-not-playing-through-echo-alexa-12_7c4a12eb7455b3a1ce1ef1cadcf29289.png? 1572360250 340w

After that, try playing an Amazon Music song with Alexa.

9. Check the echo settings

You need to check some settings in the Alexa app for the music to work. These include the device location, time zone and language. Try to keep them at your current location.

To change these settings, follow these steps:

Step 1: Open the Alexa app and tap Devices at the bottom.

Amazon Music not playing via Echo Alexa 13 "width =" 702 "height =" 1402 "data-size =" auto "= = (minimum width: 976px) 700px, (minimum width: 448px) 75vw, 90vw" command set = "https://cdn.guidingtech.com/imager/media/assets/2019/10/243436/amazon-music-not-playing-through-echo-alexa-13_4d470f76dc99e18ad75087b1b8410ea9.png?1572360254, https: 107 .guidingtech. com / imager / media / assets / 2019/10/243436 / amazon-music-not-play-through-echo-alexa-13_935adec67b324b146ff212ec4c69054f.png? 1572360258 700w, https://cdn.guidingtech.com media / assets / 2019 / 10/243436 / amazon-music-not-playing-by-echo-alexa-13_40dd5eab97016030a3870d712fd9ef0f.png? 1572360260 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243436/ amazon -music-not-playing-through-echo-alexa-13_7c4a12eb7455b3a1ce1ef1cadcf29289.png? 1572360261 340w

2nd step: Press Echo & Alexa followed by your Echo device.

Amazon Music not playing via Echo Alexa 14 "width =" 702 "height =" 1402 "data-size =" auto "= = (min-width: 976px) 700px, (min-width: 448px) 75vw, 90vw" srcset = "https://cdn.guidingtech.com/imager/media/assets/2019/10/243437/amazon-music-not-playing-through-echo-alexa-14_4d470f76dc99e18ad75087b1b8410ea9.png?1572360266, // cdn .guidingtech. com / imager / media / assets / 2019/10/243437 / amazon-music-not-play-through-echo-alexa-14_935adec67b324b146ff212ec4c69054f.png? 1572360271 700w, https://cdn.guidingtech.com media / assets / 2019 / 10/243437 / amazon-music-not-playing-by-echo-alexa-14_40dd5eab97016030a3870d712fd9ef0f.png? 1572360273 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243437/ amazon -music-not-playing-through-echo-alexa-14_7c4a12eb7455b3a1ce1ef1cadcf29289.png? 1572360274 340w
Amazon Music not playing via Echo Alexa 15 "width =" 702 "height =" 1402 "data-size =" auto "= = (min-width: 976px) 700px, (min-width: 448px) 75vw, 90vw" srcset = "https://cdn.guidingtech.com/imager/media/assets/2019/10/243438/amazon-music-not-playing-through-echo-alexa-15_4d470f76dc99e18ad75087b1b8410ea9.png?1572360277, https: 107 .guidingtech. com / imager / media / assets / 2019/10/243438 / amazon-music-not-play-through-echo-alexa-15_935adec67b324b146ff212ec4c69054f.png? 1572360281 700w, https://cdn.guidingtech.com media / assets / 2019 / 10/243438 / amazon-music-do-not-play-via-echo-alexa-15_40dd5eab97016030a3870d712fd9ef0f.png? 1572360282 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243438/ amazon -music-not-playing-through-echo-alexa-15_7c4a12eb7455b3a1ce1ef1cadcf29289.png? 1572360283 340w

Step 3: Check the device location, time zone, and language. Combine them with your local information. Once you have updated everything, play a song on Alexa.

Amazon Music not playing via Echo Alexa 16 "width =" 702 "height =" 1402 "data-size =" auto "= = (min-width: 976px) 700px, (min-width: 448px) 75vw, 90vw" srcset = "https://cdn.guidingtech.com/imager/media/assets/2019/10/243439/amazon-music-not-playing-through-echo-alexa-16_4d470f76dc99e18ad75087b1b8410ea9.png?1572360287, https: 14d .guidingtech. com / imager / media / assets / 2019/10/243439 / amazon-music-not-play-through-echo-alexa-16_935adec67b324b146ff212ec4c69054f.png? 1572360291 700w, https://cdn.guidingtech.com media / assets / 2019 / 10/243439 / amazon-music-not-playing-by-echo-alexa-16_40dd5eab97016030a3870d712fd9ef0f.png? 1572360293 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243439/ amazon -music-not-playing-through-echo-alexa-16_7c4a12eb7455b3a1ce1ef1cadcf29289.png? 1572360294 340w

10. Transfer music to different countries

You should also try moving your Amazon Music country to your current location. To do this, follow these steps:

Step 1: Open music.amazon.com on your PC.

2nd step: Click on your name at the bottom of the left pane. Select "Your Amazon Music Settings" from the menu.

Amazon Music not playing via Echo Alexa 17 "width =" 769 "height =" 901 "data-size =" auto "= = (min-width: 976px) 700px, (min-width: 448px) 75vw, 90vw" srcset = "https://cdn.guidingtech.com/imager/media/assets/2019/10/243440/amazon-music-not-playing-through-echo-alexa-17_4d470f76dc99e18ad75087b1b8410ea9.png?1572360298 769w, https: 14d .guidingtech .com / imager / media / assets / 2019/10/243440 / amazon-music-not-play-through-echo-alexa-17_935adec67b324b146ff212ec4c69054f.png? 1572360304 700w, https://cdn.guidingtech.com media / assets / 2019 / 10/243440 / amazon-music-do-not-play-via-echo-alexa-17_40dd5eab97016030a3870d712fd9ef0f.png? 1572360306 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243440/ amazon-music-not-playing-through-echo-alexa-17_7c4a12eb7455b3a1ce1ef1cadcf29289.png? 1572360307 340w

Step 3: You will be directed to the settings page. Scroll down the list and click on 'Move your music account' if it displays a different country from where you are.

Amazon Music not playing via Echo Alexa 18 "width =" 1323 "height =" 784 "data-size =" auto "= = (min-width: 976px) 700px, (min-width: 448px) 75vw, 90vw" srcset = "https://cdn.guidingtech.com/imager/media/assets/2019/10/243441/amazon-music-not-playing-through-echo-alexa-18_4d470f76dc99e18ad75087b1b8410ea9.png?1572360311, // cdn .guidingtech. com / imager / media / assets / 2019/10/243441 / amazon-music-not-play-through-echo-alexa-18_935adec67b324b146ff212ec4c69054f.png? 1572360312 700w, https://cdn.guidingtech.com media / assets / 2019 / 10/243441 / amazon-music-not-playing-by-echo-alexa-18_40dd5eab97016030a3870d712fd9ef0f.png? 1572360313 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243441/ amazon -music-not-playing-through-echo-alexa-18_7c4a12eb7455b3a1ce1ef1cadcf29289.png? 1572360313 340w

11. Deregister Echo

If nothing works, remove or unregister the problematic Echo device from your Alexa application.

To cancel the recording of a connected echo, follow the steps described below.

Step 1: Open the Alexa application. Tap Devices.

Amazon Music not playing on Echo Alexa 24 "width =" 702 "height =" 1402 "data-size =" auto "= = (min-width: 976px) 700px, (min-width: 448px) 75vw, 90vw" srcset = "https://cdn.guidingtech.com/imager/media/assets/2019/10/243447/amazon-music-not-playing-through-echo-alexa-24_4d470f76dc99e18ad75087b1b8410ea9.png?1572360317, // cdn .guidingtech. com / imager / media / assets / 2019/10/243447 / amazon-music-not-play-through-echo-alexa-24_935adec67b324b146ff212ec4c69054f.png? 1572360321 700w, https://cdn.guidingtech.com media / assets / 2019 / 10/243447 / amazon-music-not-playing-via-echo-alexa-24_40dd5eab97016030a3870d712fd9ef0f.png? 1572360323 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243447/ amazon -music-not-playing-through-echo-alexa-24_7c4a12eb7455b3a1ce1ef1cadcf29289.png? 1572360324 340w

2nd step: Tap on Echo & Alexa followed by the name of your Echo device.

Amazon Music not playing via Echo Alexa 25 "width =" 702 "height =" 1402 "data-size =" auto "= = (min-width: 976px) 700px, (min-width: 448px) 75vw, 90vw" srcset = "https://cdn.guidingtech.com/imager/media/assets/2019/10/243448/amazon-music-not-playing-through-echo-alexa-25_4d470f76dc99e18ad75087b1b8410ea9.png?1572360328, https: 14d .guidingtech. com / imager / media / assets / 2019/10/243448 / amazon-music-not-play-through-echo-alexa-25_935adec67b324b146ff212ec4c69054f.png? 1572360333 700w, https://cdn.guidingtech.com media / assets / 2019 / 10/243448 / amazon-music-not-playing-via-echo-alexa-25_40dd5eab97016030a3870d712fd9ef0f.png? 1572360336 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10/243448/ amazon -music-not-playing-through-echo-alexa-25_7c4a12eb7455b3a1ce1ef1cadcf29289.png? 1572360337 340w
Amazon Music not playing via Echo Alexa 26 "width =" 702 "height =" 1402 "data-size =" auto "= (min-width: 976px) 700px, (min-width: 448px) 75vw, 90vw" srcset = "https://cdn.guidingtech.com/imager/media/assets/2019/10/243449/amazon-music-not-playing-through-echo-alexa-26_4d470f76dc99e18ad75087b1b8410ea9.png?1572360340, https .guidingtech.com / imager / media / assets / 2019/10/243449 / amazon-music-not-play-through-echo-alexa-26_935adec67b324b146ff212ec4c69054f.png? 1572360343 700w, https://cdn.guidingtech.com media / assets / 2019/10/ 243449 / amazon-musique-ne-joue-pas-via-echo-alexa-26_40dd5eab97016030a3870d712fd9ef0f.png? 1572360345 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10 /243449/amazon-music -not-playing-through-echo-alexa-26_7c4a12eb7455b3a1ce1ef1cadcf29289.png?1572360345 340w

Étape 3: Faites défiler la liste et appuyez sur Deregister.

Musique Amazon ne jouant pas sur Echo Alexa 27 "width =" 702 "height =" 1402 "data-size =" auto "= = (min-width: 976px) 700px, (min-width: 448px) 75vw, 90vw" srcset = "https://cdn.guidingtech.com/imager/media/assets/2019/10/243450/amazon-music-not-playing-through-echo-alexa-27_4d470f76dc99e18ad75087b1b8410ea9.png?1572360349, https .guidingtech.com/imager/media/assets/2019/10/243450/amazon-music-not-playing-through-echo-alexa-27_935adec67b324b146ff212ec4c69054f.png?1572360353 700w, https://cdn.guidingtech.com/imager/ media/assets/2019/10/243450/amazon-music-not-playing-through-echo-alexa-27_40dd5eab97016030a3870d712fd9ef0f.png?1572360355 500w, https://cdn.guidingtech.com/imager/media/assets/2019/10 /243450/amazon-music-not-playing-through-echo-alexa-27_7c4a12eb7455b3a1ce1ef1cadcf29289.png?1572360357 340w

Once you have deregistered it, then add it again in the Alexa app as you did before. In case you face any issue, try these fixes.

Point: You can also deregister it from the alexa.amazon.com website. For that, open the website. Then go to Settings > Your device name > Deregister.

Alexa, Are You Listening?

We hope the above fixes will resume the Amazon Music playback on your Echo speaker. Once it is back in action, you can use music commands such as Play a playlist, play (song/artist/album) name, play (emotion) music, play songs similar to (song name), and more. Use basic commands such as play, resume, stop, pause, and shuffle to control playback via Alexa.

Then: Want to switch from Amazon Music? Read the following post to learn how YouTube Music differs from Prime Music.

Leave a Comment