The USB connection is the most common way of connecting an Android phone to a Windows 10 computer. You can use it to perform file transfers. But sometimes you will find that file transfers do not work when you connect your Android phone to your PC. If you encounter this problem, read on. Several factors can be at the root of this problem. This includes incompatibility or lack of required drivers or incompatible hardware.
Android file transfer does not work
The following suggestions will help you resolve the non-functional Android file transfer problem:
- Update or install the required ADB Android drivers.
- Check the equipment.
- Install the USB MTP device driver manually.
- Run the convenience stores.
1) Update or install the required drivers
The device drivers are one of the main pillars of the operation of these external devices on a Windows 10 computer. You can get the latest version of the ADB Android drivers from their site here and install them on your computer.
Once you restart your computer, the Android device starts to connect to it without any problem.
2) Check the material
Try to physically disconnect any external devices connected to your computer and see if this resolves the problem. You can also check if your USB port is working properly as it can potentially trigger the problem mentioned above. If you can not do this, it is best to have your USB ports checked by a PC support technician. You can also try to replace the USB connection cable, which is also worth a try.
3) Install USB MTP Device Driver Manually
You can try to troubleshoot issues with the USB MTP device driver. This is also a viable method to solve your problem.
4) Run the convenience stores
There is a risk that the hardware troubleshooter resolves the problem automatically. You can try and check if this error message does not reappear once the problems are detected and fixed. You can also run the USB Troubleshooter.
Let us know if anything here has helped you.
