Some users may be faced biometric connection problems when trying to connect to their Windows 10 systems joined to a domain. If you can not log in with a Fingerprint domain account, this article explains how to enable biometrics on a Windows 10 system associated with a domain. The error message that you may receive is the following:
Fingerprint login is not enabled for domain accounts on this machine. Log in with other identifying information or contact your system administrator.
Unable to connect with a fingerprint in Windows 10 attached to a domain
You have correctly configured the biometric (fingerprint) connection for your Windows 10 device. Now, it is your turn can unlock your device with your fingerprint but Impossible to connect on the Windows 10 device on a domain with the same fingerprint.
When connecting, Windows indicates that your password has changed on another device (which is certainly not the case). In connection options, Windows indicates that the Windows Hello PIN is & #39; currently unavailable & #39;.
When you click & #39; More information & #39; it says:
Sorry, this PIN does not work for your organization's resources. Tap or click here to fix it.
This brings you to a "Set PIN code"Page (even if a PIN was already configured).
Lily: How to fix the error codes of Windows 10 Hello.
It is imperative to point out that, by default, the biometric connection to domains via Windows 10 devices is Not configured or Disabled, even if you have already set up the biometric login on the devices.
The solution to the problem is simple. You must enable the biometric connection on Windows 10 attached to a domain by configuring the following polisie:
Allow domain users to log in to help with biometrics
Once you have finished the action, you can now connect to the domain on the device.
I hope it works.