If you encounter a message – Failed to display security and shutdown options trying to open the Security and connection options window pressing CTRL + ALT + DEL or if you are trying to restart / shut down the system, this article may be useful.
Failed to display security and shutdown options
The probable causes of this problem are:
- Corruption of system files.
- Some third-party programs may conflict with the process.
- Third-party security software prevents the process.
The error may be accompanied by the declaration
The login process could not display security and login options when you pressed Ctrl + Alt + Del. If Windows does not respond, press ESC or use the power switch to restart.
You can try the following solutions to solve problems:
- Run an SFC and DISM analysis
- Run the utility for troubleshooting system maintenance issues
- Troubleshoot the system in the clean boot state.
1) Run an SFC and DISM analysis
The main cause of the problem is corrupted system files. In this case, performing SFC and DISM scans may be useful. These tools can help detect missing and corrupted files and replace them.
The System File Checker is built into Windows Resource Protection, which protects registry keys and folders, as well as critical system files. If changes are detected in a protected system file, the modified file is restored from a cached copy located in the Windows folder itself.
If SFC scanning does not help, you can run DISM analysis.
2) Run the system maintenance troubleshooter
The system maintenance troubleshooter checks for system problems and, if necessary, troubleshoots them. The procedure to run the utility for troubleshooting system maintenance issues is as follows:
Press Win + R to open the Run window and type the control panel of the command. Press Enter to open the Control Panel window. Change the View by option Small icons (or Large Icons, it does not have to act Category).
To select Troubleshooting> System and Security. Choose the System maintenance Troubleshoot the list and run it.
Restart the system once you are done.
3) Troubleshoot the system in a clean boot state
If third-party software interferes with processes, the possibility can be isolated by restarting the system in a clean boot state. This way, you can prevent the third-party software from starting at boot time itself.
If the problem is resolved after rebooting the system in a proper startup state, try to identify the problematic program and uninstall it.