Using HP PC Hardware Diagnostics UEFI on Windows 10
The HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that provides diagnostic tests to see if your PC’s hardware is working properly, isolating hardware failures. After recently seeing a blue screen on my Windows 10 PC, upon reboot, I saw the Boot Device Not Found error with an option to click on F2 for system diagnostics. In this article, we are going to learn a little more about this free tool from HP for Windows 10.
HP PC hardware diagnostic UEFI
While this is obvious, note that the tool runs outside of the Windows 10 operating system. It makes it easy to isolate hardware failures from problems caused by the operating system. ; operation or any application. It checks for memory or RAM and hard drive problems. If the test fails, it will display a 24-digit failure ID. You will need to connect with HP customer support with it.
HP PC Hardware Diagnostics is available in two versions – Windows version and UEFI versions. The UEFI version must be used when you cannot start on Windows. In this article, we will talk about the UEFI version, how it works and how to install it on an EFI partition or USB stick.
- How to run UEFI tests
- Fast and extensive UEFI test
- How to install HP PC Hardware Diagnostics UEFI
- HP PC Hardware Diagnostics for Windows
How to run the HP PC hardware diagnostic UEFI
If the UEFI diagnostic tool is installed on the computer, it can be launched using the F2 key. However, if the tool is not installed, you can create a USB stick. Let’s first see how you can use it when it is available on the computer.
Turn off the computer completely (hold down the power button for at least five seconds to turn off the computer), then turn it back on. Immediately press F2 until the UEFI menu opensThe .UEFI menu will give you some diagnostic tools, select the one you want and follow the on-screen instructions.
In memory and hard drive tests, the tool will execute Your fast to quickly identify hardware problems. If there is no error detected, but the computer has hardware issues, it will run the Extensive Test. It may take hours to complete the test.
Fast and extensive UEFI test
The screen displays the progress bar on a command prompt screen with the estimated time remaining to complete the test. You can still press ESC to cancel the test, but do so only when you have no other choice.
If the tool does not find any errors, you should see the message “Passed”, otherwise it will launch the in-depth test.
The process is the same for checking the hard drive. In our case, while the Smart verification succeeded, short DTS verification failed.
He then displayed the failure ID, product ID and associated drive number.
If you receive the same, you can go to HP customer support website and enter the code, product ID and select your country to solve the problem further.
How to install HP PC Hardware Diagnostics UEFI
It is possible to run the UEFI diagnostic tool from a USB drive or install it on the UEFI partition of your computer. If you cannot access Windows, we suggest that you use another computer to create the USB drive and start the computer to access the tool. However, be sure to disable secure boot before doing so. HP says you can use it on any HP computer where it is not preinstalled.
Not only can you use this tool in case of hardware problem, but if your computer is locked, you can use it to recover the computer.
- Access the HP Hardware Diagnostics website and download HP Diagnostics UEFI.
- Browse to the folder and run the EXE file.
- Follow the installation wizard, accept the terms of the license agreement and click Next.
- Finally you will need to choose between the installation location of the hardware diagnostic program and then click on Next
- To download to the computer to be tested, choose UEFI Partition on Hard Drive
- To download to a USB drive, select USB Flash Drive
- Click Install, then Yes to create the HP_TOOLS partition
- Wait while installing the software. Click Finish to close the wizard
To run the tool from the USB drive, do the following:
Insert the USB device, turn on the computer and press the key Esc until the start menu is displayed.
Then press F2 to select System diagnostics and preferred language from the list.
You can now choose to run
Symptom tests
System tests
Component testing
You also have access to test logs, change languages or exit.
HP PC Hardware Diagnostics for Windows
If you can access your computer but you experience hardware failure for audio, video and other input devices, you can install Windows version. They also have an application in the Microsoft Store. Similar to the UEFI tool, it offers symptom, system and component tests.
HP offers incredible tools to help consumers troubleshoot their computer for any hardware problem. You’ll need a bit of technical knowledge to run it, and if you find it difficult, you can also use HP Support Assistant, which offers one-click fixes, guided troubleshooting, and diagnostics.
We hope you were able to run HP PC Hardware Diagnostics UEFI when needed or install it to resolve hardware issues on the computer.