The installation process of Windows 10 is quite complicated in the background, as easy as it is in the foreground. There have been some scenarios where the installation is stuck at the Hi screen. The user is not able to enter the information in the given fields and the screen therefore does not continue. Some of the reasons for this abnormal behavior are a corrupted configuration image, an invalid boot configuration, and so on.
Windows 10 stuck on the screen Hi there
If your Windows 10 installation is stuck on the Hi screen, these suggestions can help you move forward:
- Get a new image of installation.
- Use automatic repair.
- Recreate the BCD.
Your installation or upgrade being blocked, you must abandon it by turning off your PC. Once done, reboot your PC normally and follow these instructions.
1) Get a new configuration image
Due to the possibility of corrupted data in your installation media, you will have to create a new bootable USB device again and start the installation process.
If this method does not work, you will need to recreate the bootable device with the help of a new ISO image file for Windows 10.
2) Use auto repair
You can try running the Startup Repair utility by restarting in Advanced Options. This will eliminate any obstacles such as faulty system files, invalid boot configuration, and so on.
If your computer does not start at all in the operating system, you must start your computer with the help of a bootable device for Windows installation.
When you arrive at the installation of Windows screen, select Repair your computer on the lower left of the window.
Follow the instructions on the screen to repair your computer.
3) Recreate the BCD
Start your computer with the help of a bootable device for Windows installation.
When you arrive at the installation of Windows press the Shift + F10 keys on your computer.
The command prompt will be open with administrator level rights.
Enter the following commands one by one in the given order to rebuild the BCD –
Restart your computer and check.
I hope this helps you.
Related reading: Windows 10 is stuck when loading some screens.